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Job Summary

We’re on the lookout for an experienced professional within the Commercial Moving, O/I and Removals industry. A new role has become available with an established moving company located in Washington DC area and if you’re highly organised, have previous experience with business development and have a passion to provide excellent customer service, then this just might be the role for you!

Responsibilities will include:

  • Using phones, emails and answering website enquiries and speaking to customers to find out exactly what is required for each new relocation/move and whether storage services will be necessary.
  • Accurately providing customers with estimations based on what services they require.
  • Following up on invoices to ensure all are paid.
  • Building healthy professional relationships with new clientele building upon the company’s already existing business.
  • Negotiating with customers/clients and calculating any discounts or commission and percentages as required.
  • Administrative duties may be required updating CRM systems, distributing correct documents and submitting all paperwork, reports and transactions are completed on time.
  • Liaising interdepartmentally to effectively coordinate moves with all relevant parties.
  • Providing excellent customer service in accordance with the company standard.
  • Following up on leads where possible.

Experience Required:

  • Must have an Associates Degree or equivalent or at least 2 years college experience.
  • A minimum of 1 – 2 years prior experience within the Removals/Moving industry.
  • Expert communicator, ability to liaise with a wide variety of different customers, clients and managerial staff.
  • Having strong numerical and analytical skills will be beneficial.
  • Highly organised, can work towards deadlines.
  • Technologically proficient and familiarity with office software programs.

If this sounds like something you’d like to hear more about, please do not hesitate to contact us at Alchemy Recruitment for a chat.

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Job Summary


Reference: 10733

Location: Washington DC, United States

Salary: Competitive

Contract: Permanent

Posted: 12 Feb 2020