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Job Summary

Are you looking for a Senior position as Client Services Director in the Relocation industry? We have an exciting new role available working with our client based in Chicago.


The Client Services Director, Relocation Services will be responsible for the America’s region, and will take charge of delivering global mobility and relocation services to assignees. The Client Services Director, Relocation Services will also be responsible for building a network of suppliers and building strong relationships with new and existing clients.

This is a great opportunity to join a growing relocation and global mobility service provider with a strong focus on technology.


  • Ensure timely delivery of global mobility services to client’s assignees, working in partnership with 3rd party vendors
  • Develop and maintain strong relationships with key clients within the Americas region
  • Target potential new client engagements within the Americas region
  • Act as an ambassador for the company, both internally and externally at industry conferences and events
  • Build teams of relocation service delivery professionals in line with business growth
  • Ensuring processes, KPI’s, invoicing etc are in line with clients agreed guidelines
  • Other duties as required


  • 5 years’ experience in a service delivery/client services role, ideally within relocation services, destination services, travel, or hospitality industries
  • Ability to thrive in a fast-paced, dynamic and changing environment
  • Experience living/working as an expat is highly desirable
  • English is essential, additional language skills are a plus

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Job Summary

Reference: 10759

Location: Chicago, Illinois, United States

Salary: Competitive

Contract: Permanent

Posted: 23 Jan 2020