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Job Summary

Our client is looking to hire an experienced Relocation Consultant to join their moving team in Singapore.

The main objective is to provide a high-quality moving service to corporate clients, supporting them throughout the process.

You will provide full scope destination services, relocation and moving services as required.

Key Responsibilities:

  • Coordinate and manage internal and external suppliers; including but not limited to Destination Services, Relocation, Global Mobility, Assignment Management, Household Goods Moving, Move Management etc.
  • Serve as the sole point of contact for the client in relation to destination services, relocation and household goods moving services
  • Provide on-going support to the expat and their family throughout the relocation phase
  • Liaise with corporate clients where necessary to gather information or documentation required to complete the move, clarify service or policy provision
  • Ensuring satisfaction from the client and relocating assignee throughout the door to door moving and relocation phase
  • Attend face-to-face meetings with clients periodically and be based at the client site where needed
  • Ensure the global assignee population receives the highest level of customer service
  • Meeting directly with the expat to collect documents where appropriate

Skills:

  • Experience working within the Household Goods Moving sector is essential.
  • Additional experience within Relocation, Destination Services & Global Mobility would be beneficial.
  • 2 - 3 years industry or equivalent customer services experience
  • Strong IT skills with proficiency in Microsoft Office
  • Tertiary education certificate or equivalent
  • Excellent communication skills
  • Problem solving skills
  • Ability to meet strict deadlines

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Job Summary


Reference: 10904

Location: Singapore, Singapore

Salary: Competitive

Contract: Permanent

Posted: 20 Mar 2020