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Job Summary

An international household goods moving and relocation provider is now seeking an experienced industry profile to fulfil the role of General Manager for their branch in China.

This is a fantastic opportunity to join an international and domestic moving provider in a senior leadership position.

For the position of General Manager, we are seeking an experienced leadership professional with exposure to office management, sales and business management within a moving and relocation company.

Responsibilities of the General Manager include:

  • Establish the forecast budget for the coming year, control and follow up of the various spending and income in relation to the forecast during the entire year
  • Regularly reporting into the head office on performance, budgets and variances
  • Take responsibility for & control the internal and external invoicing and branch P&L
  • Manage, develop, encourage and monitor the performance of staff, ensuring high-quality work at all times
  • Spearhead the driving forward of sales and development whilst ensure the branch meets and exceeds all sales, budget and profit objectives
  • Partnering with the sales team to represent the branch at international conferences, seminars and meetings as required
  • Establish a commercial strategy and objectives to be met and ensure the business is achieving and exceeding these targets 
  • Devise and implement operating procedures that will increase the efficiency of household goods moving services for clients 
  • Ensuring the company complies to operating standards, maintaining a positive health & safety culture in the workplace
  • Overseeing the complete day to day operational management of the business in China
  • Ensuring all staff understand company goals and deliver a consistently superior service in line with quality standards
  • Ensuring that the company meets all legal requirements (security, structure and equipment maintenance)
  • Ensure all quotes are followed up on time by the sales team representatives
  • Control the quotes for household goods moving price (price, margin, services) before transmission to the client
  • Identify, address and resolve any business performance-related issues to achieve a more efficient and streamlined operation
  • Continuously aim to maintain high levels of customer service across all moving and relocation services
  • Identify development opportunities for employees, regularly evaluating their current skills and setting new training opportunities
  • Staying up to date with business trends and changes within the relocation, moving and storage industry
  • Demonstrating your awareness of the household good moving and relocation industry, local market, customer and competitor activity

Experience required:

  • Extensive experience at Management level within the household goods moving sector
  • Fluency in English is essential, fluency in Mandarin and another European language (German, French or Dutch) would be advantageous 
  • Strong operational and sales knowledge of door to door household goods moving, corporate relocations, transport, storage and specialist moves
  • Sales and business development experience within the household goods moving sector is preferred 
  • Previous management proficiency with P&L accountability
  • Highly organized with natural leadership and management skills
  • Excellent communicator, comfortable liaising with all levels of management and staff
  • Strong sales and commercial business acumen will be advantageous
  • Strong IT skills with previous experience with MS Office products

Relocation and visa support will be provided for the right individual

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Job Summary

Reference: 11096

Location: China

Salary: Competitive

Contract: Permanent

Posted: 19 Jun 2020