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Job Summary

We are partnering with a Freight Forwarder seeking a General Operations Manager to join their team based in Heathrow.

The purpose of this role is to create profit for the company by managing sustainable revenue growth and managing costs within the company agreed budgets.


  • Implement the company strategy
  • Lead the London Heathrow office
  • Drive customer excellence in addition to sales development
  • Train, lead and develop air freight and ocean freight staff
  • Liaise and advise the company’s directors to develop a strategy
  • Invoicing jobs with agreed timescales
  • Managing a team of 5 staff
  • Staff Training and development
  • Acting as team focal point to answer escalated issues
  • Key account management
  • Internal communication with Senior management
  • Responsible for company overall revenue and growth
  • Overseeing the company’s operational performance
  • Ensuring all quotations are completed on time

Skills Required;

  • Experience developing and lead freight forwarding teams
  • Strong analytical skills
  • Ability to motivate a team
  • A hand on, autonomous & adaptable individual working in a fast-paced environment
  • Excellent project management & organisational skills
  • Team and people management experience required

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Job Summary

Reference: 11329

Location: Heathrow, United Kingdom

Salary: Competitive

Contract: Permanent

Posted: 07 Oct 2020