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Job Summary

We are currently partnering with an international freight business who looking for an experienced customs agent to join their growing team based in Tonbridge.

The main purpose for this role will be to complete import and export clearance of goods for the company’s clients, ensuring all documentation is compliant with local regulatory bodies. Provide excellent customer support with necessary documentation and advise on any changes to local import and export laws.



  • Liaise with customers to obtain mandatory information for import and export entries
  • Ensure all appropriate paperwork for each shipment is received to enable customs entries and clearance checks to be completed in a timely manner
  • Complete all relevant HMRC declarations and other agency applications for import and exports
  • Interacting with customs authorities and other Government agencies to address any queries or issues which may arise during customs clearance
  • Liaising with customers, ensuring they are kept informed of clearance status of consignments and resolving any customer queries that arise
  • Supporting other team members in understanding issues and potential solutions
  • Handling enquiries from colleagues & customers relating to Customs Procedures, Tariff Classifications & Regulatory Requirements, Duty Rates and Documentation



  • Over 3 years’ experience dealing with Import and Export via Ocean and Road Freight
  • Knowledge of tariff classifications and customs entries, ideally CFSP
  • Prior experience dealing with controlled goods or goods subject to sanitary controls is desirable
  • Good working knowledge of Microsoft Office packages, in particular Excel
  • Experience using Customs systems (e.g. CHIEF, CNS, Destin 8, Sequoia) essential

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Job Summary

Reference: 11386

Location: Tonbridge, United Kingdom

Salary: Competitive

Contract: Permanent

Posted: 23 Oct 2020