Job Summary
We are partnering with a leading corporate hospitality provider to support their search for a Property Manager – Serviced Apartment to join their team.
The Property Manager – Serviced Apartment will have overall responsibility for the effective management of a large, high-end serviced apartment property in London.
Responsibilities:
· Management of the property budget, including profit and loss and revenue management strategy
· Create monthly forecasts in line with revenue projections, ensuring the property is in line to meet or exceed set Gross Operating Profit targets
· Ensure customer satisfaction, maintenance requirements and operational activities are compliant with the company’s guidelines and procedures
· Take charge of resolving customer complaints
· Actively participate in sales and marketing initiatives for the property
· Implement improvements based on feedback from customer satisfaction indicators
· Manage maintenance programs and any 3rd party maintenance or service contracts related to the property
· Implement policies and procedures for the property
· Participate in sales efforts for key corporate accounts and long stay partners
· Stay up to date with industry trends through proactive research and visits to competitor properties
· Develop a strong network within the corporate housing and serviced apartment industry in order to promote the property
· Manage a team of staff, including supporting the continuous development of team members within their careers and the company
· Accurately process monthly payroll as required
· Engage in sustainability initiatives set by the group
Key requirements:
· Property management experience within the services apartment, corporate housing industry or high-end hotels
· Competent in managing property’s Profit and Loss, budgets, revenue proposals and forecasting results
· Experienced leader with the ability to motivate a team to achieve high levels of performance
· Ability to travel locally and internationality when required
· Effective communicator and problem solver
· Fluency in English is essential
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Job Summary
Reference: 11472
Location: London, United Kingdom
Salary: Competitive
Contract: Permanent
Posted: 21 Dec 2020