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Job Summary

Alchemy are partnering with a highly reputable Moving & Relocation provider their search for a Moving Department Manager to join their team in Tokyo, Japan.

The Household Goods Moving Sales & Department Manager will be responsible for managing the Moving team who provide international, domestic and local household goods moving services. 

We are seeking a professional and commercially driven leader with a proven record of achievement and driving company growth and performance within the relocation and/or household goods moving industry. 

Responsibilities of the Household Goods Moving Sales & Department Manager:

  • Manage household goods moving department, ensuring the team is providing high levels of service to both individual and corporate clients when arranging logistical requirements for household goods shipments
  • Contribute to the ongoing growth and development of the household goods moving department
  • Serve as the go to point of contact for escalated issue for the moving team and clients
  • Review and evaluate the strengths and areas for improvement within the department, and implement process improvements 
  • Drive sales revenue to meet P&L targets, and implement sales growth initiatives in collaboration with other areas of the business
  • Develop sales and operations initiatives to support growth in long- and short-term gross profits and improve the firm’s bottom line
  • Develop new and innovative services for the company to ensure they remain a leader in the household goods moving industry 
  • Ensure consistently high levels of service delivery to clients and achieve operational excellence 

Requirements of the Household Goods Moving Sales & Department Manager:

  • Management experience within the household goods moving, relocation and/or logistics sector
  • Experience managing a team of staff, with a collaborative and transparent management style
  • Committed to driving continuous improvement in all areas of the moving department and able to manage change
  • Strong client facing experience, able to effectively maintain positive relationships 
  • Fluency in English and Japanese

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Job Summary

Reference: 11531

Location: Tokyo, Japan

Salary: Competitive

Contract: Permanent

Posted: 03 Dec 2020