Government Services Move/Relocation Coordinator, Moving Services

Job Summary

Government Services Move/Relocation Coordinator, Moving Services

Our client a well established moving specialist based in the Washington DC area is seeking Government Services Move/Relocation Coordinator to join them.

Responsibilities:

• Coordination origin and/or destination household goods relocation services performed for U.S. Department of State, ITGBL, national accounts, and other clients/agencies.
• Monitoring of moves, maintaining direct contact with customers from initiation of the order to its successful completion at the time of delivery.
• Prepare the origin and destination paperwork to facilitate packing, loading and delivery services for all accounts
• Take responsibility for any problems and resolving to the customers satisfaction
• Reviewing final rates for each shipment and confirming approvals for any services not included in the service description
• Maintaining and updating the CRM system

• Previous experience in coordination of government, DOS and ITGBL moves
• Fantastic customer service skills
• Ability to work under pressure
• Exceptional IT & communication skills

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