An industry leading name within Logistics and Freight is seeking an experienced Sales Support, Shipping to join their team based in Paris.
This is an exciting vacancy offering a generous salary and the opportunity to enhance sales and customer service skills while gaining an excellent insight into the shipping industry.
Responsibilities of the Sales Support Office/shipping include:
- Handling incoming bookings and rate requests by liaising with customers and third party vendors and agents
- Ensuring all import/export processes are compliant with both company and government regulations and guidelines
- Following up on quotes provided to obtain best possible rates and ensuring profitability for all parties
- Establishing strong relationships with customers and freight agents
- Seeking new business development opportunities by sales calls, emails and communications
- Cross selling company services and seeking opportunities to close sales and expand business
- Ensure customer satisfaction to promote repeat business and cultivate lasting relationships with key clients
The Sales Support Officer will:
- Be educated to Masters/Degree standard in a logistics, shipping or freight
- Have previous customer service or shipping experience
- Be results driven, motivated and passionate about customer service
- Be comfortable working in a pressurised environment collaboratively in a team
- Possess excellent English and French communication skills
- Be computer literate
If you would like to know more about the Sales Support Officer position, please submit your CV to Alchemy for a confidential discussion.
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Location: Paris, France
Posted: 13 Jan 2021