VIP Assignment Management Consultant

Job Summary

A fantastic new opening is available in Singapore with a renowned market leader in relocation & moving services!

This position will be responsible for coordinating the full Relocation process for high end executives.

The ideal candidate will have previous experience dealing with VIP assignees ensuring a high level of service delivery throughout.

Key Responsibilities:

• Manage full scope destination, relocation & moving services for VIP & C-Suite executives:  relocation policy; counsel on best use of resources; handle full coordination and project management of household goods moving services, temporary accommodation, intercultural services and destination services.
• Build and maintain client relationships through continuous communication with clients to assess their needs and provide feedback on services and operational processes that effect the achievement of the client’s objectives
• Liaison with inhouse teams; ability to demonstrate project management skills to high level client expectations
• Ensure that client needs are met in a timely efficient manner through delivery of excellent service
• Track exceptions to relocation policy and communicate trending to management, client and staff, recommend specific actions to reduce costs/add value
• Participate in special projects as and when needed

Skills:

• Superior relationship management skills and demonstrated experience managing client expectations
• Fluency in English required; Strong communication, interpersonal and influencing skills
• Demonstrated technical/systems skills
• High level of accuracy and process orientation required
• Demonstrated ability to problem solve and manage multiple priorities required

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