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Job Summary

A fantastic new opening is available in Singapore with a renowned market leader in relocation & moving services!

This position will be responsible for coordinating the full Relocation process for high end executives.

The ideal candidate will have previous experience dealing with VIP assignees ensuring a high level of service delivery throughout.

Key Responsibilities:

 

  • Manage full scope destination, relocation & moving services for VIP & C-Suite executives:  relocation policy; counsel on best use of resources; handle full coordination and project management of household goods moving services, temporary accommodation, intercultural services and destination services.
  • Build and maintain client relationships through continuous communication with clients to assess their needs and provide feedback on services and operational processes that effect the achievement of the client’s objectives
  • Liaison with inhouse teams; ability to demonstrate project management skills to high level client expectations
  • Ensure that client needs are met in a timely efficient manner through delivery of excellent service
  • Track exceptions to relocation policy and communicate trending to management, client and staff, recommend specific actions to reduce costs/add value
  • Participate in special projects as and when needed

Skills:

  • Superior relationship management skills and demonstrated experience managing client expectations
  • Fluency in English required; Strong communication, interpersonal and influencing skills
  • Demonstrated technical/systems skills
  • High level of accuracy and process orientation required
  • Demonstrated ability to problem solve and manage multiple priorities required

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Job Summary


Reference: 11645

Location: Singapore

Salary: Competitive

Contract: Permanent

Posted: 14 Jan 2021