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Job Summary

Our client, a Moving & Relocation specialist, is looking for a Removals Deputy Manager to join their team in Bangkok, Thailand.
 
The Removals Deputy Branch Manager will have joint responsibility for branch success/profitability by agreeing, implementing, and achieving branch objectives and targets. The position will provide strong leadership to deliver a world class removals service, ensuring that the company complies with legal responsibilities relating to operating standards.

Key Responsibilities;
Sales / Business Development

  • Monitor branch performance including KPIs and ensure accurate reporting of figures and monthly profit and loss.
  • Conduct market analysis to identify opportunities for business development and generate leads.
  • Represent the company at networking events. 
  • Quotations and Invoicing 
  • Negotiate quality business deals and write proposals, tenders, and supplier agreements, negotiate rates and fees, close deals.
  • Write client reports and other ad-hoc reports.
  • Write and place ads, monitor and control advertising content and spend and develop advertising and marketing plans.
  • Develop client relations and identify client needs / satisfaction.
  • Quarterly and Annual analysis of client spend and Review of margin base in line with targets.
  • Develop effective business and corresponding action plans, set quarterly aims, targets and objectives.

 
Operations

  • Ensure legal compliance on all matters including Maintenance, Drivers Hours, Defect Reporting and Records Maintenance.
  • Comply with all relevant H&S legislation to maintain a safe working environment.
  • Ensure that all Company Premises are maintained and kept secure to protect effects belonging to the Company and customers.
  • Manage operating costs and ensure that resource is used as efficiently as possible.
  • Identify and discuss any training requirements with staff 

 
People Management

  • Committed to continuous professional development and effective Performance Management.
  • Set quarterly and annual targets and objectives.
  • Monitor and review staff performance and achievement including annual appraisals and review of Key Performance Indicators.
  • To manage sales staff setting KPI’s to achieve maximum output.
  • Hold weekly meetings; discuss task delegation, review issues, monitor sick leave and attendance, reprimand, and praise staff.
  • Interview and recruit branch staff, induction of new recruits, staff training (ensuring compliance with Health and Safety legislation), coaching and support and objective setting.


The ideal candidate will;

  • Have 2 to 4 years previous experience of experience from within the Moving & Relocation sector.
  • Ideally have a certification or qualification in transport, logistics, mobility and/or sales. 
  • Ideally speak both the local and English language.
  • Be a strategic thinker and effective problem solver
  • Be proactive, selling, influencing, negotiating, and gaining commitment
  • Be an effective leader and manager 
  • Have the ability to coach and train others
  • Understand customer requirements and competitive environment
  • Have the ability to work under pressure
  • Be an effective planner, priorities, and organiser  
  • Be an excellent communicator verbal and written

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Job Summary


Reference: 11804

Location: Bangkok, Bangkok Metropolis, Thailand

Salary: Competitive

Contract: Permanent

Posted: 16 Apr 2021