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Job Summary

A well-known Freight Forwarding Company is now seeking to appoint a European Operations Coordinator to join their team in Redditch.


  • Manage the day to day bookings of European and UK road transport jobs
  • Raising job files and all appropriate paperwork
  • Processing jobs through Fast Freight software system
  • Extensive client liaison to include quotations, follow up, bookings and problem solving
  • Extensive supplier liaison to include rate negotiations, bookings and problem solving
  • Internal liaison with the Sales Team, assisting with quotations and service information
  • Managing the jobs from start to finish in line with the client expectations and communicating effectively any service issues
  • Maximising the gross profit by negotiating with the supplier base
  • Proactively contacting the existing clients to maximise business potential
  • Invoicing jobs on completion
  • Populating internal analysis and key statistics
  • To be involved in the operations and sales meetings, where current jobs, quotes, problems, entertaining and other relevant topics are discussed along with the previous week’s trading activity


  • Must have European freight forwarding / transport operations experience
  • Air, Sea or UK transport operations experience would be useful
  • Strong Customer Service or Sales experience in rate negotiations and delivering quotations

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Job Summary

Reference: 11842

Location: Redditch, United Kingdom

Salary: Competitive

Contract: Permanent

Posted: 19 Feb 2021