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Job Summary

A leading European Freight Forwarder now seeks to appoint a Operations Manager, to be based in their office in Leicestershire.

Responsibilities;

  • Managing a department including 5 operators.
  • Manage the Full loads and Road Freight shipments
  • Providing top level customer care to clients.
  • Dealing with European Freight shipments.
  • Negotiating with suppliers.
  • Controlling profitability of the department.
  • Managing the day to day running of the department.
  • Motivating and training team members.
  • Communicating with clients on daily basis regarding collections, deliveries and common problems on route.
  • Negotiating level of cooperation with new or existing suppliers.
  • Liaison with European Freight suppliers and customers.
  • Communicating with existing Hauliers on daily basis.
  • Communicating with clients on daily basis regarding collections, deliveries and common problems on route.
  • Optimizing the journeys keeping in mind the balance between profitability and service levels to the clients.
  • Monitoring data input into the Fast Freight system.
  • Confirming orders to hauliers and booking confirmations to clients.
  • Producing non-conformance's reports and reporting to the Operations Director on monthly basis.
  • Producing profitability and other related reports.
  • Health & safety in the office and work premises

Skills Required;

  • Experience in the European Road Freight market is essential.
  • Experience managing a small team
  • Knowledge of Full Loads shipments
  • Freight Forwarding industry experience

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Job Summary


Reference: 11886

Location: Harcourt,Leicestershire, United Kingdom

Salary: Competitive

Contract: Permanent

Posted: 03 Mar 2021