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Job Summary

Our client, a large Freight Forwarder now seeks to appoint a European Road Freight Import Operator to be based in their office in Essex.

The successful individual will be responsible for dealing with all operational matters from receiving the initial booking to the final delivery of the shipment.


  • Manage European Import Road Freight Forwarding process from start to finish
  • Maintain and develop strong relationships with clients, ensuring deadlines are met
  • Provide high level of customer service with customers, agents and suppliers
  • Prepare, process and follow up on quotes
  • Work closely with suppliers, monitoring performance
  • Completing documentation as required including import / export customs documentation
  • Book vehicles with sub-contractors in accordance with the requirements


  • 2 years minimum experience in Freight Forwarding, ideally in Imports
  • Experience dealing with European Road Freight
  • Experience of FCL would be beneficial but not essential
  • Ability to build relationships and work as an integral part of the team
  • Strong communication, customer service and organisational skills
  • Excellent European geographical knowledge required
  • Strong decision-making and problem-solving skills
  • Excellent attention to detail
  • Highly computer literate with capability in email, MS Office and related business and communication tools

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Job Summary

Reference: 11897

Location: Dagenham, Essex, United Kingdom

Salary: Competitive

Contract: Permanent

Posted: 14 Mar 2021