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Job Summary

We are partnering with a Freight Forwarding company who are looking to hire an experienced Operations Manager, Freight Forwarding to join their team near Heathrow.

The Operations Manager, Freight Forwarding will manage the day to day operations within the business across import and export and all modes including road, sea and air.


  • Manage and oversee the import and export operations teams who handle all modes of transport including; road, sea and air
  • Ensuring work is carried out on time and meets clients expectations
  • Handle any issues or challenges that may arise
  • Monitor, develop and appraise staff performance throughout the department
  • Recruit new members to the operations team
  • Ensure staff are fully trained and providing an excellent service as per company policy and client agreements
  • Prepare performance progress reports for senior management

Experienced required:

  • Must have a minimum of 3 years management / operations experience in freight forwarding
  • Experience leading and managing freight forwarding departments both import and export
  • Experience coaching, training and motivating staff
  • Able to work under pressure, to deadlines and multi task
  • Strong relationship building skills required
  • Excellent commercial skills awareness

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Job Summary

Reference: 11910

Location: Hounslow, Middlesex, United Kingdom

Salary: Competitive

Contract: Permanent

Posted: 06 Apr 2021