We are partnering with a Freight Forwarder seeking an Operations Manager to join their team in Basildon.
You will be responsible for managing the Oceanfreight and Airfreight operations staff within the business.
- Working closely with the management team
- Managing and processing all Import and Export jobs from start to finish
- Ensure all sales and profit targets are met within the business
- Work closely with the operations teams to maintain the highest operational performance
- Develop and build relationships with key clients to the organisation
- Ensure all consignments are loaded onto systems prior to arrival/departure
- Maintain relationships with overseas partners
- Provide Transport Companies with all the relevant information to ensure customer requirements are met.
- Work with the Sales and Operations teams to continually improve processes and business performance
- Assist with insurance claims in line with company procedures
- Assist with the development and implementation of effective operational systems relevant to maintaining AEO accreditation.
- Ensure effective month end procedures are in place
- Manage and develop Managers, Team Leaders & Supervisors assigned to your business area ensuring company policies and procedures are complied with.
- Ensure that legislative requirements are fully understood
- Achieve operational objectives by making recommendations to strategic plans and reviews
- Prepare and complete action plans and reviews, resolve problems and identify trends.
- Participate in, report at, and hold regular management meetings to drive your business area forward
- Work with the management team to continuously streamline the operations
- Ocean freight Knowledge on both Import & Export
- Able to implement and manage systems
- Airfreight Knowledge on both Imports & Exports
- Excellent communication skills
- Able to work and meet deadlines
- A pro-active attitude
- Excellent customer service skills
- Possess team player qualities
- Possess good leadership skills
- Computer literate
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Location: Basildon, Essex, United Kingdom
Posted: 12 Apr 2021