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Job Summary

We have an exciting new opportunity for a focused and driven Move Manager within a Greater London based company which is centered around international removals. The successful candidate can expect to work within a highly driven and effective team, striving to meet competitive targets and achieving the highest level of customer service within the removals industry.

The role:

  • To manage to door-to-door coordination on international household goods moves for corporate clients

Who we are looking for:

  • A talented international move manager with proven industry experience
  • A motivated and positive attitude
  • Excellent communication and customer service skills

Responsibilities of the Corporate Move Manager:

  • Manage corporate international moves for clients, overseeing the process from initiation to completion
  • Providing accurate guidance and advice to corporate clients regarding the relocation process and their international moves
  • Partner with the client to fully understand needs and advise on procedures
  • Serve as the go to point of contacts for the client regarding their international household goods move
  • Deliver high levels of support and customer service at all times
  • Liaise with clients and corporate accounts to arrange pre-move surveys
  • Calculate volumes, quotes, and exchange rates to produce international removal quotations
  • Follow up on the quotation with the account/client
  • Liaise with shipping lines/airfreight agencies and subcontractors to ensure that goods are shipped in line with clients’ expectations
  • Process any documentation necessary to ensure service delivery
  • Produce invoices to clients and corporate accounts and liaise with internal Accounts department to ensure payment is received within agreed terms
  • Liaise with insurance brokers and client in the event of a claim
  • Ensure the shipment is carried out in accordance with agreed terms

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Job Summary

Reference: 12174

Location: Greater London, United Kingdom

Salary: Competitive

Contract: Permanent

Posted: 29 Apr 2021