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Job Summary

Our client, an established Freight Forwarder now seeks to appoint a Road Freight Operator, Import/Export to be based in their office in Essex.

The successful individual will be responsible for dealing with all operational matters from receiving the initial booking to the final delivery of the shipment.


  • Manage the Import/Export Road Freight Forwarding process from start to finish
  • Maintain and develop strong relationships with clients, ensuring deadlines are met
  • Provide high level of customer service with customers, agents and suppliers
  • Prepare, process and follow up on quotes
  • Work closely with suppliers, monitoring performance
  • Completing documentation as required including import / export customs documentation
  • Book vehicles with sub-contractors in accordance with the requirements


  • 2 years minimum experience in Freight Forwarding, Import or Export
  • Experience dealing with Road Freight preferred
  • Experience of FCL would be beneficial however not essential
  • Ability to build relationships and work as an integral part of the team
  • Strong communication, customer service and organisational skills
  • Strong decision-making and problem-solving skills
  • Excellent attention to detail
  • Highly computer literate with capability in email, MS Office and related business and communication tools

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Job Summary

Reference: 12217

Location: Dagenham, Essex, United Kingdom

Salary: Base + benefits

Contract: Permanent

Posted: 01 Sep 2021