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Job Summary

A leading service provider in Hong Kong is looking to hire an experienced Household Goods Moving Advisor to join their team.

The main objective is to provide a high-quality moving services to corporate clients and assignees, supporting them throughout their relocation process. This role will manage the end to end household goods moving and relocation services.

Key Responsibilities:

  • Coordinate and manage household goods moving and relocation services for assignees
  • Ensuring satisfaction from the client and relocating assignee throughout the door to door moving and relocation phase
  • Serve as primary contact for the client answering queries in relation to household goods moving
  • Meeting directly with the relocating assignee and collecting documents where appropriate
  • Coordinate and follow-up on all services performed internally and via external vendors for specific services such as shipping, logistics, insurance etc.
  • Liaise with corporate clients where necessary to gather information or documentation required to complete the move
  • Supporting the moving team regarding any household goods moving & relocation related enquiries
  • Comply with financial tasks to ensure accurate and timely invoicing, including drafting of job costs, invoices, PIRs, etc.
  • Attend face-to-face meetings with clients periodically and be based at the client site where needed
  • Participate in regular account-specific team meetings in order to learn and continuously improve performance

  • Fluency in Cantonese and English (verbal and written)
  • Experience working within the Household Goods Moving sector is essential
  • Work experience coordinating door to door moves 
  • Additional experience within Relocation and Global Mobility would be beneficial
  • Knowledge of import, export, shipping and logistics would be advantageous 
  • Excellent communication and problem solving skills
  • Ability to multitask and meet strict deadlines
  • Strong IT skills with proficiency in Microsoft Office

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Job Summary

Reference: 12619

Location: Hong Kong, Hong Kong

Salary: Competitive

Contract: Permanent

Posted: 21 Jul 2021