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Job Summary

Our client, one of the leading moving and relocation companies in the tri-state area is looking for an experienced Customer Service Representative to join their team. They treat each move as their own and take pride in customer service.

Responsibilities:

  • Communicate with customers on a regular basis throughout the moving process to ensure customer satisfaction
  • Collaborate with other departments to make sure all moves run smoothly and efficiently
  • Establish and maintain business relationships with other departments by preparing and forwarding relevant documentation
  • Follow up with customers to ensure their satisfaction with the full service


Requirements:

  • Experienced in customer service within the household goods or moving industry
  • Excellent written and verbal communication skills.
  • Well organized with the ability to multi-task and work under pressure
  • Experience with using Microsoft Office and ability to quickly learn internal software(s).
  • This individual should be patient, attentive, goal oriented, and be willing to learn.
  • Ability to work extended hours as needed.
     

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Job Summary


Reference: 12622

Location: Bronx, United States

Salary: Competitive

Contract: Permanent

Posted: 21 Jul 2021