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Job Summary

Client Lead – Domestic Mobility 

Want to be part of a successful Global Mobility & Relocation firm? Looking to join a growing business? If so, read more and apply…

We have an excellent opportunity for a natural Client Account Lead in Texas.

Scope of the role:

  • Serve as domestic mobility subject matter expert and client lead
  • Successful lead and manage corporate client accounts
  • Ensure client satisfaction through excellent service delivery
  • Build and foster client relationships
  • Conduct strategic client reviews
  • Deliver client reporting

Key duties of the Account Manager:

  • Lead and manage a portfolio of dedicated client accounts
  • Continuously ensure excellent service delivery is provided to clients at all times
  • Review performance and identify areas for improvement
  • Build and develop client relationships
  • Recognize opportunities for account growth and development
  • Conduct detailed client reporting and present to leadership
  • Recommend additional services offering to increase account profitability
  • Support client presentation meetings

Core experience required:

  • Strong knowledge of the US Domestic Relocation & Mobility sector
  • Excellent client engagement skills with the ability to build professional relationships
  • Previous account management or client service experience
  • Excellent communication skills and able to communicate with stakeholders at all levels
  • Knowledge of relocation and mobility policies and processes
  • CRP, GMS or GMS-T qualification

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Job Summary

Reference: 12684

Location: Texas, United States

Salary: Senior Salary Package

Contract: Permanent

Posted: 02 Aug 2021