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Job Summary

Do you have experience in the Relocation and Global Mobility sector?
Are you interested in a full-time work from home role?

Alchemy has an excellent opportunity for a skilled Global Relocation professional to join their Corporate Housing team.

This role will join a fast-developing Corporate Housing provider in the USA.

This position can be worked remotely from home!

What does the Relocation & Housing Coordinator role involve?

  • Conducting client needs assessments regarding their temporary accommodation needs
  • Liaising daily with new and existing clients via telephone and email
  • Making suitable recommendations of corporate housing options to clients
  • Providing excellent customer services to clients and customers
  • Maintaining and building relationships

Further responsibilities of the role include:

  • Handle inbound leads via telephone and email from new and existing clients
  • Connecting with customers to understand their corporate housing needs
  • Build and maintain relationships always delivering a quality service
  • Follow up with prospects on all reservation leads with an aim to convert them into bookings
  • Share accommodation reservation details across the teams as needed
  • Collect required paperwork for housing reservations
  • Presenting corporate housing accommodation bookings to customers
  • Support budgeting and pricing developments
  • Maintain positive business and customer relationships to prolong customer lifetime value
  • Always aim to upsell further corporate housing services
  • Produce weekly reports to the corporate housing team
  • Continuously improve services through feedback

Who are we looking for?

  • A skilled professional from the Global Relocation services sector
  • Knowledge of the Corporate Housing sector would be advantageous
  • A natural customer service professional with a positive character
  • Strong client services and relationship-building skills
  • Strong IT skills using MS office
  • Someone who wants to be part of a fun and energetic team!

Working hours may vary to accommodate client needs.

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Job Summary

Reference: 12754

Location: US Remote, United States

Salary: Competitive NB

Contract: Permanent

Posted: 10 Aug 2021