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Job Summary

Our client, a global International Assignment and Relocation Services provider is looking to hire a Client Services Director, Global Mobility & Domestic Relocation to join their team.  

The Client Services Director, Global Mobility & Relocation will be responsible for ensuring excellent service delivery to a portfolio of dedicated clients. 

This position can be based remotely anywhere in the USA.

Main Responsibilities:

  • Manage a portfolio of client accounts, offering International Mobility, Tax and Compensation and US Domestic Relocation services
  • Build strong relationships with clients, acting as a subject matter expert on Global Mobility, Expatriate Tax, Compensation and Relocation
  • Identify opportunities to up-sell and cross-sell International Assignment and Relocation Services to clients where possible to add value to their relocation/mobility program
  • Responsible for overall client account management including; client reviews, process redesign, customer service enhancements and improvements
  • Regularly reviews reporting, analytics, capacity, data integrity and other indicators
  • Directly supports sales efforts aimed at growing the business by providing support on RFI, RFP, sales, and presentations
  • Manages financial performance across your dedicated client base to achieve revenue and profitability targets, P&L, budgeting, and forecasting
  • Part of the team responsible for planning and attending industry events such as the Worldwide ERC etc.

Required Skills and Experience:

  • Around 5-10 years experience in Global Mobility, Expatriate Tax, Compensation and Relocation 
  • In depth understanding of Expatriate Tax, Compensation and Benefits
  • Excellent communication and analytical skills
  • Tax certification is preferred however not essential
  • Strong client facing and presentation skills
  • CRP and GMS Designation preferred however not essential
  • Bachelors degree or above

You will receive excellent benefits including profit share, performance bonuses and more.

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Job Summary

Reference: 12952

Location: Orange County, California, United States

Salary: Excellent base + bonus + benefits

Contract: Permanent

Posted: 16 Sep 2021