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Job Summary

Our client, a Relocation Specialist is looking for a Logistics Support to join their team in East Sussex.

The Logistics Support will work closely within the Operations team to assist with the day-to-day operational coordination of Moving Services. This role encompasses a variety of data entry, administrative duties, and customer service to ensure the smooth management of International Household Goods and Personal Effect moves, on a door-to-door basis.

The successful candidate will carefully plan each move to ensure the clients requirements are met, but also maintaining an effective and high-quality service.

Logistics Support Key Duties:

  • Prepare and submit relevant administration in a timely and accurate manner
  • Calculate rates and quotations for clients moves
  • Plan and manage the conversions of weights, sizes, and values of property for the importing and exporting systems and territories
  • Manage documentation and online forms for the most efficient and cost-effective moving services across countries
  • Share relevant import/export law and procedures, tariffs and duties, licenses, and restrictions with colleagues to ensure all moves are lawful
  • Manage financial and currency processes and transactions in accordance with policy and law
  • Liaise with worldwide removal agent partners
  • Maintain all client storage consignments and records and invoice these quarterly
  • Monitor trends relating to import and export trends
  • Assist in managing and maintaining insurance provisions relating to import and export activities

Skills and Experience:

  • Minimum one year’s office-based work experience required
  • Experience speaking to clients and customers on the telephone
  • Previous experience within a Logistics/Coordination role is preferred
  • Strong administrative skills
  • Emotional level of empathy towers clients needs
  • Problem solving skills to ensure client issues are resolved
  • Confident communicator
  • Good numeracy skills
  • Proficiency in technology

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Job Summary


Reference: 13027

Location: East Sussex, United Kingdom

Salary: Competitive

Contract: Permanent

Posted: 28 Sep 2021