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Job Summary

An established and fast-growing professional services business is looking for an Assistant Customs Manager to join their organisation.


You will be responsible for managing a team of associates ensuring all customs declarations for the companies’ ever-growing portfolio of a wide range of clients are held to the highest standard.


  • An excellent understanding of HMRC regulations for international Exports, Imports and Transit movements.
  • To ensure all aspects of customs clearances are processed efficiently and accurately.
  • Ensure all Customs declarations, clearances and processes are completed within a timely manner to avoid delays to international Cargo for both Exports & Imports.
  • Support and advise customers on all international import & export requirements.
  • Lead and assist with the implementation of new operational processes in-line with the development of international services and products.
  • Provide recommendations and implement Customs processes and simplifications.
  • Carryout regular internal audit and check to ensure entries are completed correctly by entry clerks.
  • Liaise with and maintain an excellent working relationship with HMRC on Customs matters and enquiries.
  • Overall checks on processing of monthly (e.g., CFSP/FSD) /quarterly returns (e.g.,IPR, etc.).
  • Liaising with customers to resolve any queries and advising on operational customs matters regularly.
  • Instructing internal stakeholders on topics related to changes in customs and tax legislation.
  • Acting as an internal (and if necessary external) point of contact for customs formalities.


  • Minimum 4 years’ experience working in logistics or freight forwarding
  • Minimum 2 years’ knowledge of CHIEF, Destin8, CNS and declaration software (E-Customs, Multifreight, ASM, Data freight, Cargowise or similar systems).
  • Excellent knowledge of customs legislation with related procedures and documents.
  • Exceptional ability to manage, support staff members, listen to any problems / grievances they may, and to deal with issues in the most effective manner whilst maintaining harmony within the working environment.

This organisation has a flexible approach to their working structure and this role can be remote with office travel when required. They have offices in Manchester, London, Birmingham, Leeds and Bristol.

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Job Summary

Reference: 13069

Location: Birmingham, United Kingdom

Salary: Competitive

Contract: Permanent

Posted: 05 Oct 2021