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Job Summary

International HHG Moves Logistics Coordinator

A leading service provider in Frankfurt is looking to hire a skilled International HHG Moves Logistics Coordinator with exceptional customer services skills to join their team.

The main objective is to provide a high-quality moving service to clients and customers, supporting them throughout their relocation process. This role will manage the all-round move management function to an extensive International client base.

Key Responsibilities:

  • Coordinate and manage household goods moving and relocation services for clients, overseeing the process from initiation to completion
  • Partner with the client to fully understand needs and advise on relocation and moving procedures
  • Provide accurate guidance and advice to clients regarding the relocation process and their international moves
  • Liaise with shipping lines/airfreight agencies and subcontractors to negotiate and obtain competitive rates and to ensure that the household goods are shipped in line with clients’ expectations
  • Ensuring all shipping documentation required for import and export and completed, process and shared as needed
  • Ensure the household goods shipments are carried out in accordance with agreed terms
  • Process any documentation necessary to ensure service delivery
  • Prepare and update relocation status reports
  • Produce invoices to clients and liaise with internal accounts department to ensure payment is received within agreed terms
  • Compile all relevant job costings, authorizing purchase orders and prepare client invoices


  • 1-2 years move coordination experience is preferred but not essential
  • Strong Customer Service skills
  • Comfortable with Technology, specifically MS Office applications and CRM systems
  • Knowledge of import, export, shipping, and logistics is highly advantageous
  • Ability to multitask and meet strict deadlines
  • Strong Communication and Numeracy skills

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Job Summary

Reference: 13198

Location: Frankfurt Am Main, Germany

Salary: Competitive

Contract: Permanent

Posted: 23 Nov 2021