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Job Summary

We are partnering with a world-renowned Logistics Company in Felixstowe looking for an Import Team leader to be part of their growing Imports Team.

A successful candidate’s day to day will entail ensuring operational effectiveness and efficiency across all aspects of the Ocean Import Operation.

Main Responsibilities;

  • Guaranteeing highest operational usefulness and productivity across all aspects of the Ocean Import Operation.
  • Manage all Ocean Freight Import functions
  • Full responsibility of the management and development of the employees within the department
  • Be the first point of contact for all operational issues
  • Constant evaluating and expansion of operational processes within the department. Responsible for Data Quality management.
  • Ensuring that the Department meets its operational KPI’s.
  • Continuous assessing and improvement of customer service output levels.
  • Full responsibility of Performance management with support of Branch Manager & HR Department.


  • Knowledge and awareness of Ocean Operations Industry
  • Strong Experience with customers and clients on the phone and emails to a high standard
  • Minimum GCSE standard in English and Maths
  • Intermediate level of word, excel, outlook and PowerPoint
  • Experience working within a Freight Forwarder/Shipping Line  

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Job Summary

Reference: 13290

Location: Felixstowe, United Kingdom

Salary: Negotiable + Benefits

Contract: Permanent

Posted: 02 Dec 2021