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Job Summary

Our client, a leading name in the removals industry, is seeking an International Shipping Coordinator to join their team based in North-West London.

The successful candidate will be responsible for the smooth operation of the department, offering excellent support to all parties involved throughout the removals process.

Responsibilities:

  • Overseeing removals from initial inquiry to the closing of the deal, providing removal quotes to clients and invoicing for all removals.
  • Ensuring all files are compliant with company guidelines and standards.
  • Entering data promptly and accurately into the company database system.
  • Resolving complaints and potential issues quickly and effectively, liaising with other managers and departments when necessary.
  • Actively seeking ways to improve service by asking questions and offering suggestions.
  • Develop strong working relationships within the removals team, with other departments, and other relevant third parties (subcontractors, suppliers etc.)
  • Ensure all documentation is received by relevant parties in a prompt manner.
  • Keeping all parties involved in the removals and moving process fully up to date of the progress at all times to ensure customer satisfaction.

Requirements:

  • Previous experience working in the removals industry
  • Excellent attention to detail
  • Enthusiastic and adaptable attitude to work
  • Able to work well under pressure
  • High level of professionalism at all times
  • Proficient in Word, Outlook and Excel.

If you are interested in hearing more about this exciting opportunity, please contact Alchemy today!

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Job Summary


Reference: 13366

Location: London, United Kingdom

Salary: Competitive

Contract: Permanent

Posted: 17 Nov 2021