Job Summary

Our client, a leading UK Domestic Removals company based in London is now seeking an experienced Move Manager to join their busy team. Becoming part of a close-knit team, the ideal candidate will be responsible for generating new removals business through prospective and existing clients, while also ensuring pre-booked removals are carried out to the highest standard.

Responsibilities include:

  • Working alongside surveyors to generate quotes and follow up with existing and prospective clients
  • Maintaining full responsibility for the customer once the removal has been booked in
  • Liaising with the customer regularly and making sure they are aware of all aspects of the removal including collection/delivery times and invoice and payment terms
  • Working alongside the General Manager to ensure crew and vehicle requirements are met, and relaying this information to the team
  • Chasing outstanding payments as and when required
  • Collecting and collating customer reviews and feedback
  • Carrying out video surveys for smaller removals jobs as and when required

Requirements:

  • Previous customer service experience and passion for delivering excellent customer service
  • Experience in UK Domestic Removals desirable, but not essential
  • Ability to handle large volumes of work and remain calm in time pressured environments
  • Excellent communication skills
  • Self-motivated and adaptable attitude
  • Strong administration skills

If you are interested in hearing more about this exciting opportunity, please contact Alchemy today!

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Job Summary


Reference: 9246

Sector: Logistics, Procurement, Distribution and Supply Chain

Location: London, Greater London, England

Salary: £negotiable depending on experience

Contract: Permanent

Posted: 07 Jan 2019