Job Summary

Our Client, a globally renowned Relocation & Moving company, are seeking a Relocation Services Consultant to join their team in Cape Town.

This role is responsible for managing the full door-to-door household good shipping and relocation services for corporate assignees.

You will be required to develop a relationship with the clients, proactively managing their international relocations in a fast-paced environment.

Duties include:

  • Managing, and being accountable for an assigned caseload of assignee's relocation fully responsible for handling the services of Household goods moving and relocation services.
  • Researching, communicating and ensuring that shipping customs requirements and restrictions are adhered to for international relocation's and household goods moving
  • Co-ordinating and managing third party partners- reserving, booking, and auditing services provided by the partners
  • Proactively communicating with assignee's, colleagues and vendors throughout the moving and relocation phase
  • Developing relationships with our clients, assignee's and shipping/relocation vendors
  • Building an in-depth knowledge of assigned clients’ policies, cultures and service requirements
  • Implementing and adhering to our clearly defined processes, to ensure consistency in services
  • Updating the company technology platform and delivering high quality data to our clients
  • Preparing reports for clients and colleagues

Desired Skills & Experience

  • Experience managing Household Goods moving relocation process
  • Previous experience dealing with Import & Export shipments via Air, Road & Sea Freight.
  • Excellent understanding of geography and cultures
  • Outstanding organisational skills, experience managing multiple projects
  • A positive, team focused, ‘can-do’ attitude
  • The ability to manage and resolve conflicts or high-pressure situations
  • High level working proficiency in all Microsoft office programs- especially excel

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Job Summary

Reference: 9316

Sector: Logistics, Procurement, Distribution and Supply Chain

Location: Cape Town, City of Cape Town Metro, South Africa

Salary: ZAR negotiable depending on experience

Contract: Permanent

Posted: 21 Jan 2019