Job Summary

Our client, a removals specialist based in London is seeking an International Move Manager to join their busy team based in London. The company are looking for a candidate who is able to deliver the highest level of customer service, is versatile and works well within a team especially during peak periods (April - September).

Responsibilities:

  • Ensuring the handling and moving of an assignees household goods and personal effects, whether domestic or international.
  • Making an introduction to prospective and existing clients, via phone and email.
  • Ensuring the relevant customs paperwork is sent to the assignee.
  • Preparing a quotation for the move.
  • Arranging a pre- move survey.
  • Obtaining rates for a move.
  • Booking packing / delivery teams / shipping containers
  • Ordering crates / any other 3 rd party services such as handyman or made service.
  • Contacting the assignee during the pack up or delivery and being on hand to deal with any problems that may occur.
  • Arranging the collection and forward of any air consignments
  • Sending over relevant documentation to our overseas offices or agent so they're aware of move arrangements.
  • Preparing documents for exporting the goods
  • Following up on the assignee during the delivery.
  • Preparing the electronic file for billing in a timely manner upon completion of the delivery.
  • Ensuring in-house databases are up to date and accurate.
  • Updating an account throughout the move and answering any possible queries or concerns they may have.

Requirements:

  • Previous removals experience working as an international move coordinator desirable.
  • Organised
  • Enthusiastic
  • Hardworking
  • Excellent customer service and communication skills.

For more information about this exciting opportunity, please apply today!

Share this vacancy


Apply now

Job Summary


Reference: 9446

Sector: Logistics, Procurement, Distribution and Supply Chain

Location: London, Greater London, England

Salary: £negotiable depending on experience

Contract: Permanent

Posted: 15 Feb 2019